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The Lifestylez team is always here to help. We pride ourselves in putting our customers first to ensure your entire mountain experience is as seamless as possible.  All you have to do is ride, we've got the rest.

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Still Have Questions?

Frequently
Asked Questions

If I’m a senior who purchases an Ikon Pass and defers for the 2021-22 season, will I still get the college discount rate?

If there is a price difference between the amount of the credit issued for the 20/21 Ikon Pass product and the Ikon Pass product purchased for the 21/22 winter season for whatever reason, including price increases, pass holder age, or eligibility for certain discounts, the purchaser will be required to pay the difference. Read for more information here: https://www.ikonpass.com/en/adventure-assurance?utm_source=google&utm_medium=paidsearch&utm_content=aa103143366122-cc438197358619&utm_keyword=adventure+assurance&utm_campaign=IP_Brand-Ong-ECM-SW_SEA_B_LW_EXM&gclid=EAIaIQobChMI766xg_mE6wIVz_3jBx01mw6VEAAYASAAEgIfw_D_BwE&gclsrc=aw.ds

Will I be rooming with random people?

No! Lifestylez does not allow random people to share rooms. Your ambassador will be the person in charge of rooming the entire group, so make sure your ambassador knows who you want to share a room with! You aren’t guaranteed to room with everyone you want to be with, but we try our best to accommodate everyone!

I purchased my Ikon Pass a month ago and still haven’t gotten any information on it. What is the next step to getting my pass?

If you have purchased your pass and not received any further information from Lifestylez, please reach out to ikonpass@lifestylez.com and/or call 888-399-9335 to speak with a customer relations representative.

What is included in the price of the trip shown online?

The price of the trip online includes lodging accommodations for the length of your stay plus your lift tickets for the trip. If you are attending a 6 day, 5 night trip, you will have lodging covered for 5 nights and either a 3 or 4 day lift pass depending on the location.